Customer Service

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Contact Information

Tunnel Vision, Inc.
8812 Rolling Rock Lane
Dallas, Texas 75238

Main: 866.457.0140
Fax: 248.281.7663

Our Guarantee

We believe the Sweat GUTR is the most effective and comfortable sweatband available and want you to be completely satisfied! If you have questions or concerns, please contact us and we will do our best to resolve any issue!

If you are not completely satisfied with our product, you may return it to us within 35 days from the date of purchase for a refund of the product purchase price, plus any taxes paid. A Tunnel Vision, Inc. receipt or copy must be included along with a note explaining the reason for the return. If you purchased a GUTR from one of our dealers, you must return it directly to them and be advised that their return policy may be different from ours.

The GUTR is warranted against manufacturer’s defects for 90 days from date of purchase. Defects are limited to breakage of the sweatband, elastic closure bands and sewing workmanship. In many cases, we will accept a photo of the defective product sent to Support@SweatGUTR.com, or simply mail it to the address below. We will replace your defective product or parts once proof of purchase is provided and accepted. We require a copy of your original receipt and if you purchased it directly from Tunnel Vision, Inc., please provide your full name, address, date of purchase and online order Transaction ID.

Return Address:
Tunnel Vision, Inc.
8812 Rolling Rock Lane
Dallas, TX 75238
Attn: Returns

If your elastic closure bands break before 90 days, we will send you a replacement set at no charge. After 90 days, send us a check for $5.00 with your return address and color and we will mail you a new set.

Return Address:
Tunnel Vision, Inc.
8812 Rolling Rock Lane
Dallas, TX 75238
Attn: Returns

Tunnel Vision, Inc. and its partners reserve the right to modify and/or cancel the GUTR Guarantee and Warranty terms and conditions at any time, without express prior notice or warning.

 

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